Privacy Policy

1. Information We Collect

When you interact with The Soul Doctor Method™, we may collect personal information that you voluntarily provide. This includes your name, email address, phone number, and any details you share through our contact form, booking system, or during sessions.

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use the information you provide to deliver our services, respond to your enquiries, schedule sessions, process payments, and communicate with you about your healing journey. We may also use your contact details to send occasional updates about our services, which you may opt out of at any time.

Technical data is used solely to understand how our website is used and to improve its functionality. We do not use your personal information for automated decision-making or profiling.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website, processing payments (via Stripe), or scheduling sessions (via Zeeg), but only to the extent necessary for them to perform those services.

We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card details or banking information on our servers. Stripe's privacy practices are governed by their own privacy policy, which we encourage you to review.

5. Session Confidentiality

The content of your healing sessions is treated with the highest level of confidentiality. Session notes, if any, are stored securely and are not shared with any third party without your explicit written consent. Case studies or testimonials are only published with your express permission and may be anonymised at your request.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw consent to our use of your information at any time. To exercise any of these rights, please contact us at souldoctor369@gmail.com.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Cookies

Our website uses cookies to enhance your experience and to analyse site traffic. You may disable cookies in your browser settings, though this may affect certain features of the site. By continuing to use our website, you consent to our use of cookies.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this privacy policy or how your information is handled, please contact us at souldoctor369@gmail.com.